Concessions
A concession is a discount made to the full adult fare. There are a range of concessions available for Bee Card bus users, such as Child, SuperGold, Community Connect, tertiary and community concessions. The concessions available vary per region. For details of the concessions available in your region, please visit your local council website.
With the Bee Card, concession information is loaded directly onto your card. This means that when you tag on and off the bus, you’ll automatically be charged the correct, discounted fare.
No more showing the bus driver your student, SuperGold or other ID, your Bee Card does the work for you. This means faster boarding and accurate fares for you – every time you travel.
Keep your proof of concession eligibility (e.g. student ID or SuperGold Card) with you when you travel in case you’re asked by the driver or on-board revenue inspectors.
How to load your concession
To load a concession on your Bee Card, you’ll first need to create an account. You can load your Community Connect, Child and SuperGold concessions right here on the website and your concession will be activated the next time you use your card on the bus. All other concessions are also able to be loaded at your local customer service centre. Please be aware that concessions are unable to be loaded on the bus.
Child concession
Children under 5 travel free, and don’t need a Bee Card.
For children aged 5-18, your concession is automatically applied to your card. This concession expires when the Bee Card holder turns 19.
Some regions have different rules around the child concession and age range where this is automatically applied. For more information around how this works in your area, contact your local customer service centre.
SuperGold concession
SuperGold users will need a Bee Card with a SuperGold concession loaded to continue to receive free travel during off-peak hours. Once you’ve loaded your concession you’re set – you won’t need to renew it ever again. You can then use your Bee Card to travel free during off-peak hours, or top up your card to pay for travel during peak travel times.
Community Connect concession
Community Service Card holders will need a Bee Card with a Community Connect concession loaded to continue to receive half price adult card fares. Once you’ve loaded your concession you’re set – you will need to renew the concession when you renew your Community Services Card. You can then use your Bee Card to travel at half the adult Bee Card fare on Bee Card enabled public transport services.
For a dependent child to be eligible to receive a Community Services Card in their own right, their parent or caregiver must be receiving the Orphans Benefit, the Unsupported Child’s Benefit, or Child Disability Allowance. This advice is noted on the Work and Income website here:” under “Who can get it”.
If you and your child meet the criteria, Call MSD on 0800-999-999 and they will provide you with the Child “client reference number”. (Note this number is different to what is on the child CSC card.)
If you want to know more about how to apply for Community Connect, or who qualifies, click here.
All other concessions
For all other concessions, please visit your local customer service centre to get your concession loaded onto your Bee Card. Remember to take proof of your eligibility for the concession such as your tertiary ID as well as your Bee Card.
